Why You Cannot Receive XM Promotions: Logical Solutions

Have you ever not received XM rewards but didn't know the reason why? This article will list for you the possible reasons why you may not be able to receive rewards from this forex broker, as well as solutions to resolve it.
Let's take a look!

Causes and Solutions for Not Receiving XM Rewards

XM's reward programs such as "New Account Bonus", "Deposit Bonus", and "Loyalty Program" each have their own specific conditions for receiving rewards. And the main reason why you cannot receive rewards from XM is because you have not met the reward requirements.

In particular, if you open an XM Zero account, you will not be eligible for all types of monetary rewards.

PLEASE VISIT XM'S OFFICIAL WEBSITE HERE

Specifically, let's take a look at the causes in each case:

Case 1: Not Receiving Bonus for Opening New Account

When opening a new account on XM, there are some cases where you will not be able to receive the bonus. Reasons for not receiving the new account opening bonus at XM include:

• Have previously opened an account on XM before
• Opened multiple accounts on XM
• Opened a new account using a Share account
• Account opened via Cashback IB
• Did not provide documents to verify account ownership
• Passed 30 days from opening new account
• Did not submit a reward request
• Or the promotion may have ended

To receive the new account opening bonus, the following conditions must be met:

• Opening an account on XM for the first time
• Choosing an account type other than a Share account when opening
• Opening the account from XM's official website
• Completing account verification within 30 days of opening
• Submitting a reward request

All 5 conditions must be satisfied to receive the bonus. These conditions aim to ensure fairness and transparency in distributing promotions, while also preventing abuse of the new account bonus program. Following these rules is necessary for you to receive rewards from XM.

Currently, XM offers four account types to suit different trading needs. The Micro account allows for smaller trade sizes of 1,000 currency units. The XM Ultra account has zero spread and comes in two variants - XM Standard Ultra with a trade size of 100,000 currency units and XM Micro Ultra with 1,000 currency units. The Standard account offers larger trade sizes of 100,000 currency units. So to take advantage of promotions, you should choose an account other than a Share account when opening new.

Case 2: Unable to Receive Deposit Bonuses from XM

The deposit bonus is automatically received without needing a request when making a deposit. However, there are some limitations:

• Bonuses cannot be received on XM Ultra Low accounts, deposits must be made to Micro or Standard accounts.
  Once $5,000 USD in bonuses have been received, no further deposit bonuses can be earned.
• You can check the remaining bonus amount you can receive under the "My Promotions" section of your XM member page. If no value displays, your account is not eligible for bonuses.

Below are some reasons why you may not be able to receive monetary bonuses for deposits at XM:

• Deposited funds into an XM Zero account
• Account was opened via IB Cashback
• Maximum bonus amount has been reached

Conditions for Receiving Deposit Bonuses

• Depositing funds into a non-XM Ultra Low account
• Account opened directly from XM's official website
• Remaining available bonus amount is displayed on the XM member page

All three conditions are required for bonus eligibility. As mentioned, depositing from a non-Ultra Low account and opening the account directly from XM's website are key to receiving deposit bonuses.

Case 3: Unable to Receive XM Points (XMP)

XM Points is an automatic reward received during trading without needing a request. However, points cannot be earned using an Ultra Low account or by closing orders within 10 minutes of opening to prevent abuse.

• Trading with an XM Ultra Low account
• Closing orders within 10 minutes of opening them
• Having insufficient minimum points to convert

Conditions for Earning XM Points

• Using a non-XM Ultra Low account
• Closing orders after holding them for at least 10 minutes
• Points you can earn will vary based on your loyalty status with XM

Case 4: Forfeiting Rewards

At XM, you can have multiple accounts but transferring funds between ineligible accounts will result in rewards being forfeited proportionally to the transfer amount.

Similarly, withdrawing funds from an account containing bonuses will cause bonuses to be forfeited proportionally to the withdrawal amount.

However, XM Points before conversion will not disappear even if forfeiting conditions are met.

Some conditions that cause rewards to be forfeited at XM include:

• Transferring funds from an ineligible bonus account
• Withdrawing funds from an account containing bonuses
• Having no trading activity or deposits/withdrawals for 90 days
• If any of the above apply, bonuses you've accumulated will be lost.

Current XM Promotions

Some of XM's current promotional and rewards programs include:

• Deposit bonus: 50% up to $500 for first deposit, 20% up to $4,500 for subsequent deposits
• Participate in XM's real and demo competitions to earn cash prizes
• Referral program to earn referral bonuses
• Loyalty program: Earn attractive perks and rewards upgrading your membership tier
• Free VPS services
• 0% deposit/withdrawal fees: XM refunds all transfer fees for payments by e-wallets and credit cards. Withdrawals
• over $200 also get a fee refund.

Additionally, XM regularly runs special promotional campaigns like customer appreciation events and holiday offers to attract and retain customers. Be sure to keep up with announcements to not miss out on these opportunities!

You may also be interested in:

• Verify XM account - How to download account verification documents
• XM Affiliate Guide: Boost Your Income Online

In summary, Smartlytrading has outlined the potential causes for being unable to receive rewards on the XM platform. Hopefully this article has been useful for understanding these issues and how to address them to avoid missing out on XM bonuses. Wishing you success!