XM Withdrawal Problems? Effective Methods to Get Your Funds Fast

XM Withdrawal Problems? Effective Methods to Get Your Funds Fast

By 03 tháng 10, 2024 - 21:18 (GMT +07)

Difficulty withdrawing money from XM broker can cause great inconvenience for players, and may undermine the credibility of that exchange. But don't worry too much, as this often stems from fairly common and easily resolvable issues. Let's follow this article below, where I will clearly explain the reasons withdrawals may be denied from this exchange, as well as ways to resolve it.

What are the reasons withdrawals can't be made from XM?

The inability to withdraw money from XM can arise from various reasons. One common issue is choosing a withdrawal method that does not follow the exchange's priority withdrawal order. Maintaining an account equity level below 150% can also cause withdrawal requests to be rejected.

There are some other potential reasons as well, such as requesting a withdrawal amount higher than the sum deposited via the withdrawal card within the processable refund period, or delays may occur due to issues with the credit card company or the exchange's process of reimbursing in batches from XM.

1. Not following the withdrawal priority order can lead to withdrawal rejections.

Choosing a withdrawal method that does not follow the priority order can lead to withdrawal requests being rejected. Foreign Forex companies, including XM, will follow the withdrawal priority order as: "Online Bank Transfer > WebMoney Wallet > Netteller Wallet > Skrill Wallet" to prevent money laundering.

If you choose a withdrawal method other than this priority order, the status "rejected" will appear in the "withdrawal history" on your XM member page. Therefore, you need to reselect the correct withdrawal method and resubmit the withdrawal request.

→ Solution:

  • Refund the original deposit amount via the initial deposit method.
  • Profits can be withdrawn via e-wallets or bank transfer.
  • If you deposited funds into XM via bank transfer, the withdrawal will be done in the form of a refund up to the total deposited amount via bank transfer. If previously you deposited via Momo, currently the principal amount will also be prioritized for refund via this method. In other words, the profit exceeding the deposited amount, you can consider withdrawing through other channels to ensure easy deposit and withdrawal.
XM withdrawal problems 1
XM withdrawal problems
XM withdrawal problems
XM withdrawal problems

2. You cannot withdraw more than your initial deposit amount from XM.

If you try to withdraw an amount including profits that exceeds your total deposits, the portion from profits will be returned to your XM account.

This does not mean you cannot withdraw - you can still withdraw the profits by selecting a different transfer method when withdrawing. Input the profit amount on the withdrawal screen and request the withdrawal.

For example, if your total deposit was 300,000 Yen but you request a 500,000 Yen withdrawal, the 200,000 Yen exceeding your deposit will be returned to your XM account after the withdrawal is completed.

3. Maintaining Margin Level of Withdrawal Accounts Below 150%

To make withdrawals during trading, an account must maintain a minimum margin level of at least 151%. The maintaining margin level is calculated as a percentage of the actual maintained margin balance against the required margin level.

If you make a withdrawal while trading is still ongoing, the maintaining margin level will decrease, increasing the risk of facing a losing order being closed out.

→ Solution: Before making a withdrawal, ensure that all open orders have been closed and settled.

4. Error Due to Incorrect Recipient Account Information

I once had a withdrawal request denied because I entered the wrong email for my Ngân Lượng account. The money didn't arrive in my account for a long time, and when I checked the status it was stuck in "Pending Processing". Upon rechecking, I discovered I had entered the wrong account.

→ Solution: Carefully check the recipient account information before executing the withdrawal order.

XM withdrawal problems
XM withdrawal problems

The withdrawal order via Ngân Lượng was cancelled due to entering the wrong recipient user's account.

The processing of refunds varies depending on the payment channel. If after some time you still have not received the withdrawn amount, check your withdrawal order again and immediately contact XM support!

Additionally, if you request a withdrawal at the weekend or on a holiday, the process will be delayed as the exchange only processes withdrawals within 24 hours after non-working days. So in this case, please be patient while waiting!

Withdrawals may not be instantaneous and require time for the payment method to process the transaction. Many cases are misunderstood as "withdrawal denial" due to the "Pending Processing" status displaying for too long in the withdrawal history. However, if you carry out the withdrawal procedure carefully after double checking, you can withdraw without any issues even if it may take time.

Points to Note When Withdrawing Funds from XM

When making a withdrawal from XM, you should also remember the following notes:

  • Prioritize using XM's recommended withdrawal methods
  • Withdrawal fees may apply to some funding channels and there is a minimum amount limit. So be sure to check them carefully!
  • Thoroughly understand the terms and conditions to avoid unexpected fees when withdrawing funds from XM.

See also:

In summary, Smartlytrading has answered the reasons that can cause inability to withdraw funds on the XM exchange. Hopefully this article is helpful for you. Remember to carefully check the conditions before withdrawing to avoid being unable to withdraw funds from XM. Wish you success!

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